Clinical trials are the cornerstone for validating the efficacy and safety of investigational drugs, therapies and devices prior to market availability. The process for obtaining the required regulatory approval to bring products to market is extremely rigorous. As part of evaluating interested patients for study enrollment, individuals are requested to provide and entrust a Clinical Research Study Pre-Screening Agency(ThreeWire, Inc., or “Pre-Screening Agency”) with confidential and personal information (“Personal Information”). The following privacy and security policy (“Policy”) has been adopted to ensure participants that their Personal Information will be protected by fair trade practices and in accordance with all applicable laws, including the applicable data privacy laws as well as the requirements under the U.S. Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
The Pre-Screening Agency is committed to protecting your Personal Information. They use computer systems to store your information using best-practice standards to keep your information from being seen by anyone that should not see it. This Policy explains what information they may gather, and for what purpose. You may contact them with questions about this Policy or to place restrictions on the use of your Personal Information outside of the scope of this Policy.
As used in this Policy, “you”, “your”, or “participant” refers to an individual who has elected to provide Personal Information to the Pre-Screening Agency as part of the individual’s participation in the SUIClinical Research Study recruitment effort. This Policy covers our website at www.ResearchSUI.com.
The Pre-Screening Agency is committed to the following on your behalf:
This Policy applies only to “Personal Information”, which is any information that can be used to identify you. Under HIPAA, some types of this information may be referred to as Personal Health Information, or PHI, which may be information describing your health, including symptoms, diagnoses, testing or test results, and medical care services and procedures including medications. It may also include information that could be used to identify you if used in conjunction with other types of information. Our Policy does not apply to situations where we may gather information from third party sources that do not identify you specifically.
Generally, we obtain Personal Information about you by virtue of you providing us with such information. The only Personal Information about you that we collect from third parties is information that you provide in an opt-in fashion. For example, we do not have access to your medical records except in cases where we are providing services to or through a medical professional from whom you have obtained services and with whom we have an appropriate data privacy agreement in place.
We may ask you for Personal Information in various locations on our website, via telephone or other means. In some situations you will be required to provide Personal Information because of the activity that you are performing. For example, we will need your real name to enroll you in a clinical trial. In other cases, the information you are being asked to provide is optional. We designate which information is optional throughout our website and other study processes.
The information we seek to collect via electronic mail, web outreach, our call center and/or physician practice services allows us to provide you (whether you are a participant, physician, or authorized caregiver) with information that is targeted specifically to you or the individual for whom you are seeking information.
The information we collect is useful in identifying when, where and how you may be eligible for clinical trials or other healthcare related benefits. We may seek Personal Information on our website or through other electronic means, through our call center, or by mail, within process of a clinical trial.
Typical data collection involves only information you provide and may include:
You have the right to:
We do not sell, share, rent or trade your Personal Information with third parties other than as disclosed within this Policy or with your express written consent.
We employ technology and procedures to protect the security of your Personal Information during its collection, transmission, storage and use:
We frequently provide our services by working in tandem with other businesses that we refer to as our business partners. We do not provide your Personal Information to any of our business partners without your prior permission, nor do we ever receive records or personal data from a doctor, trial investigator or any other third party without your prior permission. Our business partners have their own privacy policies, and in cases where you have given us consent to share your information with them, you should review their privacy policies, which are typically located on their websites.
When you register with us you are indicating your consent to permit us to maintain your name in our database and communicate relevant information you have identified as valuable. We may periodically contact you using the information you have provided. If you expressly request us to keep you informed about a trial in which you have enrolled, we will do so. If you agree, we may periodically contact you using the information you have provided in order to facilitate your participation in a trial. You may opt-out of select communications mediums at will on an individual instance basis.
At any time, you may indicate to us that you wish to stop receiving communications from us. You can achieve this by contacting us by phone at 1-952-852-5656, through our websites or by providing your request in writing to: Privacy Officer, 7706Golden Triangle Drive, Eden Prairie, MN 55344.
Since we may have been your first point of contact related to a trial, we may be tasked with keeping you informed regarding the trial process even after you are enrolled. Depending on the clinical trial Investigator, and with your consent using only information you provide to us, we may be charged with providing communications related to the study.
If you have questions or concerns regarding this policy you may contact us directly by phone at 1-952-852-5656 or by writing to:Privacy Officer, 7706 Golden Triangle Drive, Eden Prairie, MN 55344. Please address your correspondence to our Privacy Officer and include the following information: your specific question related to this policy, perceived breach or other concern; your contact information; and whether you would like us to contact you regarding your complaint.